TEAM BRAI
10 CSRs
106
events
1st
40
2nd
47
Lunch
0
Rest
19
Review list
Jedah Lene Bondoc: 29 total / 1st 9 2nd 18 Lunch 0 Rest 2
Lady Mae Latonio: 29 total / 1st 14 2nd 14 Lunch 0 Rest 1
Oishin Ayapana: 18 total / 1st 5 2nd 2 Lunch 0 Rest 11
4AM CSR Department
Overbreaks Board
Monthly OB rollup by CSR and team, backed by OB Counter when row-level data is unavailable.
Refreshing OB sheets...Year to date
Monthly Overbreaks Summary
Filter the leader cards and team chart by month.
CSRs Included
41
1st Break
62
2nd Break
68
Restroom
81
Total Overage
211
Team Leader OB Summary
Team cards show break drivers and top CSRs to review.
TEAM DANIELLE
8 CSRs
54
events
1st
1
2nd
5
Lunch
0
Rest
48
Review list
Danielle Mae David: 16 total / 1st 0 2nd 0 Lunch 0 Rest 16
Sofhia Mae Santiago: 16 total / 1st 0 2nd 1 Lunch 0 Rest 15
Mary Claudette Ibong: 11 total / 1st 0 2nd 0 Lunch 0 Rest 11
TEAM CESS
6 CSRs
19
events
1st
2
2nd
5
Lunch
0
Rest
12
Review list
Barbie Dholl Kiawan: 10 total / 1st 0 2nd 3 Lunch 0 Rest 7
Angelo Robert Vargas: 5 total / 1st 1 2nd 2 Lunch 0 Rest 2
Shaira Shein Gomez: 3 total / 1st 0 2nd 0 Lunch 0 Rest 3
TEAM YURIE
5 CSRs
16
events
1st
6
2nd
8
Lunch
0
Rest
2
Review list
Joanna Elizabeth Enopia: 7 total / 1st 6 2nd 1 Lunch 0 Rest 0
Alexis Joanna Castro: 4 total / 1st 0 2nd 4 Lunch 0 Rest 0
Mary IC Pamaong: 2 total / 1st 0 2nd 1 Lunch 0 Rest 1
TEAM GEORGINA
6 CSRs
11
events
1st
9
2nd
2
Lunch
0
Rest
0
Review list
Jezzalyn Tarranza: 7 total / 1st 6 2nd 1 Lunch 0 Rest 0
Jessel Lebosada: 3 total / 1st 2 2nd 1 Lunch 0 Rest 0
Jay Aparece: 1 total / 1st 1 2nd 0 Lunch 0 Rest 0
TEAM NOBI
6 CSRs
5
events
1st
4
2nd
1
Lunch
0
Rest
0
Review list
Maria Angelica Villegas: 4 total / 1st 4 2nd 0 Lunch 0 Rest 0
Ace Luiz Aure: 1 total / 1st 0 2nd 1 Lunch 0 Rest 0
Team Overage
CSR OB Drilldown
Search and filter employee-level OB records.